Details
Skills
Customer Service & Hospitality: Delivered exceptional guest experiences at Hilton Garden Inn and Disney College Program, resolving inquiries and promoting services.
Event Coordination: Organized events, managed group bookings, and curated personalized travel itineraries.
Leadership & Teamwork: Led recruitment and training efforts in a sorority and guided volunteers in various roles.
Communication & Interpersonal Skills: Strengthened through volunteering with the elderly and working in guest-facing roles.
Certifications: ServSafe Food Safety Manager, CPR, AED, and First Aid Certified.
Technical Proficiency: Skilled in Microsoft Office Suite, Axus Travel App, and hospitality software.
About
I am a dedicated and detail-oriented individual with an Associate of Science in Baking & Pastry Arts and currently pursuing a Bachelor of Science in Business Management at Johnson & Wales University. My experiences include event coordination, guest services, and travel advising through roles at Hilton Garden Inn, Disney, and Fora Travel, where I developed strong customer service and organizational skills.
I have also led recruitment and training in my sorority and volunteered with the elderly since age 12, strengthening my interpersonal and leadership abilities. Certified in ServSafe, CPR, and First Aid, I am passionate about creating meaningful connections and delivering exceptional service.