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Bhagavan Sharma Kachwal

Front Office Assistant at Nobu hotel in Warsaw, Poland
Warsaw
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Details

Currently Seeking: Internship, Manager-in-Training Program
Desired Work/Internship Locations: Massachusetts, Virginia, Washington DC, Texas
Do you permit Hospitality Internships to contact you?: Yes
School/University: Vistula University

Skills

Proficient in all Microsoft platformsStrong customer service abilities.Advanced computer proficiency.Capable of multitasking efficiently.Skilled in technical troubleshooting.Strong interpersonal communication.Experience in inventory management.Patience and composure under pressure.Basic understanding of accounting principles.Expertise in data entry.Familiar with reservation systems.Professional telephone etiquette.Experienced in providing administrative support.Skilled in documentation and reporting.Expertise in client retention.High stress tolerance.Culturally aware and sensitive.Experience in concierge services.Knowledgeable in facilities management.Empathetic and understanding.Emotionally intelligent.Commercially aware.Expertise in decision-making.Committed to customer service excellence.Strong communication skills.Proficient in multiple languages.Self-motivated with initiative.Skilled in managing schedules.Strong time management abilities.Proficient in Microsoft Office Suite.Familiar with CRM software.Basic understanding of project management.Knowledgeable about GDPR compliance.Skilled in conflict resolution.Proactive problem-solving approach.Strong relationship-building skills.Experienced in reporting variances.Effective liaison with clients.Skilled in stakeholder engagement.Knowledge of QuickBooks.Capable of conducting competitor analysis.Strategic thinker.Skilled in financial analysis.Experienced in budget management.Knowledgeable in regulatory standards.Expertise in product upselling.Supportive of sales teams.Competent with various computer programs.Skilled in crisis management.Strong understanding of business concepts.Technically proficient.Effective work prioritization skills.Skilled in contract negotiation.Resilient under pressure.Experienced in project coordination.Proficient in using different property management systems.

About

Experienced Hotel Front Office Associate and hospitality professional with a strong background in delivering exceptional guest service and managing front desk operations. Skilled in reservations, check-ins/check-outs, guest relations, and billing processes. Proficient in handling customer inquiries, resolving complaints, and ensuring a seamless guest experience. Demonstrated ability to coordinate with various hotel departments to maintain efficient operations. Adept at using reservation systems, financial management tools, and Microsoft Office Suite. Committed to enhancing guest satisfaction and contributing to the overall success of hotel operations.