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Somerset Hills, a Tapestry Collection

Somerset Hills, a Tapestry Collection

About Us

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JOIN OUR TEAM


We are Hotelitarians

Here at Valor, our philosophy is simple – we deliver results through a team of genuinely inspired and energetic individuals who love what they do.

We are obsessive about hospitality, we care about our impact on the environment, we take accountability and initiative, we value one another, we listen and we make bold, ambitious and reimagined decisions that differ from the norm. Sound like you?

“Inclusive culture, great communication and a team who value & respect one another.”

WHAT WE’RE LOOKING FOR


We are looking for people who are just obsessive about creating emotional connections and memorable experiences for our guests and colleagues as we are. We hire those who love to come to work each day and who will be a true ambassador to our business and industry.


Our Hotelitarians are real people. We hire those who are authentic and act with honesty, integrity and sincerity. To belong here at Valor, you’ll be known by everyone you meet as kind, respectful, fun and confident.


Work isn’t just work for you. You’ll understand how your role is integral to our success and you’ll be motivated by our purpose. We look for those who lead by example, never shy away from a challenge, are always willing to offer a helping hand and care about everyone else success just as much as their own.


“This is how we’ve always done it” simply aren’t words within your vocabulary. You’ll be ambitious, curious by nature, inquisitive and always looking for ways to reinvent what you do for the better. We’re all about finding those with positive, good vibes as we know just how contagious they are! 


Details. Results. Innovation. All things that get you out of bed in the morning (or evening, if you’re in Nights!). To be a great fit here at Valor you’ll be driven by being and delivering the very best. You’ll take ownership, be accountable and you’ll do what you say and then some, always exceeding expectations.

WHAT YOU’LL GET

You’ll receive all the usual things such as a competitive salary, the tools you need to get off to a great start, healthy meals while at work and plenty of other benefits… did someone say huge discounted overnight stays around the world within our hotels?! Yes, we did. Not to mention friends and family rates for all your favourite people – that’ll also make you super popular. We also have the below key areas of focus where we constantly evolve our offer to ensure our Hotelitarians are happy and engaged at work.


Health & Wellbeing

  • Physical, mental, financial and social – we have activities to support us all as individuals.
  • Qualified Mental Health First-Aiders.
  • Free use of workout facilities in some locations.
  • Free telephone counselling, 24/7.

Opportunities to Grow

  • We have a host of learning interventions to support your ongoing development.
  • Personalised e-learning journey for every Hotelitarian.
  • Want to earn while you learn? Come on in and choose an Apprenticeship with Valor!
  • Access our leadership podcast “The Pod” with features from the likes of Keith Burnet, who rowed across the Atlantic Ocean, Ben Hunt-Davis MBE, British Olympic gold medal-winning rower and Ronan O’Gara, Ireland’s second most-capped rugby union player and highest ever points scorer.
  • We run specialist Department Manager, Future Leader, General Manager and Senior Leadership development programmes to develop our own talent.
  • We ensure a structured, ongoing review process, the opportunity for frequent coffee chats with your manager and we support you in achieving your career aspirations.

Flexible Working

  • You may be looking for some extra income while getting that side business off the ground, or you may be looking for working hours around parental responsibilities, irrespective of what commitments you already have, there are opportunities for you here at Valor.
  • We have a modern approach to working, being a 24 hour industry there is work available at every hour of the day and week. We encourage our teams to make their shifts work for them, as well as ensuring we’re readily available for our guests. In some roles a degree of hybrid working can be accommodated.

Reward & Recognition

  • Influence your earning potential – our monthly Hotelitarians of the Month initiative is a chance get recognised for living our values & ethos.
  • Awards for the CV – our annual awards ceremony, Pride of Valor, is just one place where we recognise exceptional performance.

We're focused on sustainability

We believe the only footprint we should leave, is one in the sand. We believe that you can build a successful business that cares about more than just profit. We’re on a mission to help our planet and reduce our impact on the environment. Our Green team is comprised of people from all levels and within all disciplines of our business and they are the voice for delivering on our sustainability agenda.

VALOR REAL STORIES





WHAT IT MEANS TO BE PART OF VALOR

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“Great company, teamwork, work life balance, communication”

START HERE, GROW ANYWHERE

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CORPORATE OFFICE

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CHEFS

 

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GENERAL MANAGERS

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OPERATIONS

 

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EARLY CAREERS

OUR COMMITMENTS TO

DIVERSITY, EQUITY & INCLUSION

  • Our leaders are passionate and vocal about DE&I.  They are open and transparent about our goals and what we’re doing to continually improve.
  • We give everyone a voice and the chance to drive change. We look for individuals who align naturally and genuinely demonstrate what we stand for and are capable to deliver and excel.
  • We assess based on capability and our values, nothing else. Our recruitment process is specifically designed to provide fair assessment both for new opportunities and for promotions. We run a three-stage training programme, ‘Right Fit Recruitment’ alongside providing interview templates linked to our values. Having multiple interviewers in each process ensures every candidate, internal or external, is assessed fairly and consistently based on their capability and how closely they are aligned to our values.




 The company values its team, knows the team are what makes the hotel operate. They give fair advice and support in the right manner from all levels 

 Having grown and developed with the company over a number of years I feel the values of the business reflect my own—in that it is an inspiring place to work. 

 Valor has a great culture with inspiring leaders and great opportunities. It's great to work for such a successful company which values the team so highly. 

 We have a fair, inclusive culture led from the Top by a leader with high EQ, who inspires us to be curious and creative in all that we do. 

 I consider myself very lucky to be able to work for such a great company. I feel appreciated and I know that my opinion matters. 

 I find my work to be challenging but rewarding. There have been significant changes over the last year, but the feeling of working together towards a shared goal is rewarding. 

 The company values its team, knows the team are what makes the hotel operate. They give fair advice and support in the right manner from all levels 

 Having grown and developed with the company over a number of years I feel the values of the business reflect my own—in that it is an inspiring place to work.